RETURNS WITHIN THE UNITED STATES

Sitka Semsch accepts return requests within 10 days of the date your order is delivered.

To be eligible for a return, the item must be unworn, in its original condition, with all original tags attached and returned in its original packaging.

Complimentary returns and prepaid return labels are available for eligible orders placed within the United States.

HOW TO BEGIN A RETURN

To begin a return, please contact our Customer Care team at service@sitkasemsch.com and include:

• Your order number
• The name of the item or items you wish to return
• The reason for the return

For eligible U.S. orders, our team will provide a prepaid return label and further instructions.

INTERNATIONAL RETURNS

International return shipping is not covered by Sitka Semsch.

Before returning an international order, please contact service@sitkasemsch.com so our Customer Care team can provide the appropriate instructions.

REFUNDS

Once your return has been received and approved, a full refund will be issued to the original payment method.

Processing times may vary depending on your financial institution.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact service@sitkasemsch.com as soon as possible.

Include your order number, a description of the issue, and photographs when applicable. Our Customer Care team will assist you personally.

RETURN CONDITIONS

Sitka Semsch reserves the right to decline a return that does not meet the conditions outlined above.

Items returned worn, altered, damaged after delivery, without their original tags, without their original packaging, or outside the return period may not be accepted.

CUSTOMER CARE

For any questions regarding a return or refund, please contact service@sitkasemsch.com.